What This FAQ Section Actually Covers
We built this FAQ around the real questions our account holders ask — not a generic list copied from somewhere else. Each answer maps to a specific step inside your account: how to link PayPal or Venmo, how a Play+ prepaid card loads, what happens during identity verification, and which states currently have access. We update these answers when account flows change,
so if something looks different inside your dashboard, come back here first. If you still need a human, our live chat channel is the fastest path — far quicker than email when you're in the middle of a same-game parlay and something doesn't look right. Players in New York and elsewhere ask about mobile access often, so we've included specific steps for
both the browser and the native app path. The goal is fewer back-and-forth messages and more time in the lobby.
- PayPal
- Venmo
- Play+
- Live Chat Support
- Identity Verification